Return Policy

Thank you for your purchase at Cambridge Labs. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30)days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. If you have purchased more than 1 item in an order, only 1 item of each type can be opened, others must come back unopened and unused in order to receive a FULL refund.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase. All returns must be returned to Cambridge Labs customer service address provided via email confirmation or mail your return to the following address:

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Attn: Returns

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Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days to a maximum of four (4) weeks from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

Please Note

If you have any questions concerning our return policy, please contact us at: 

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